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Terms and Conditions

These Terms and Conditions set out the basis on which we agree to act for you. They represent a contract between you, “the Client”, and Welburn & Co and shall apply to all matters on which we are instructed by you. The agreements set out herein are, in the case of a corporate client or English limited liability partnership, subject to the indemnity set out in 1 below.

We want to give you clear information regarding the following matters:

  • The cost to you of the services we provide, both at the outset and as your matter progresses;
  • Who at Welburn & Co will be responsible for your matter;
  • If you have a complaint regarding any aspect of our service, who to contact;
  • Our procedures and policy regarding the use of e-mail and the Internet

1. OUR CHARGING POLICY

The statements which follow are of general application and shall apply unless we agree otherwise in writing.

We record our time, and charge you, with reference to an hourly rate (ie: we multiply the number of hours worked on a matter (or part thereof) by the applicable hourly rate). We will notify you in advance of any change to our hourly rates where that change will affect you.

Time spent on a matter may include time spent travelling, considering, preparing and working on papers, correspondence and making and receiving telephone calls.

Our normal office hours are Monday - Friday ( 8.30am – 6.30pm ).

If your instructions require us to work outside our normal office hours or at the weekend (Saturday and / or Sunday) or over Bank and Public Holidays, we reserve the right to increase the level of our hourly rate/s. We will inform you in writing of any increased rate should this apply.

If, for any reason, your matter does not proceed to completion, we will charge you for work done and expenses incurred up to and including the date when the matter aborts.

Please appreciate that our hourly rates apply irrespective of whether we call you or you call us – we really want to be approachable, but sometimes confusion and misunderstanding might arise regarding what is or is not a “business call”. If when calling us, your intention is purely social in nature and not related to a file of yours on which we are working, please inform us of that fact at the beginning of the conversation. If not, then we will treat all calls received as being of a business nature and therefore chargeable.

We divide each hour into 4 units of time (ie: 15 minutes per unit) – this reflects our experience that in dealing with a matter (say a telephone call), it takes on average a period of 15 minutes. For example, it is necessary to focus on the specific question, often by reference to the file and supporting papers, then a discussion on the same and finally the preparation and filing of an attendance note. In this way we ensure that sufficient time and attention is given to your matter and a properly ordered file is kept. This is of major importance to you in the event that, for whatever reason, difficulties arise in respect of a particular transaction.

It is clearly in your best interests if, prior to speaking with us, you have carefully identified the questions which you would wish to raise – this means that the time we spend in discussing a matter with you is put to best effect. If for any reason we are not able to fully deal with your matter when you call, we will inform you of that fact and return your call as soon as reasonably possible.

Our web site www.welburn.co.uk is intended to help you identify the answers to some of your questions. If you refer to it, you may find that you provide yourself with a better understanding of what it is that you need in the way of further information / advice and at the same time, save yourself fees.

We calculate our hourly rate having regard to our own costs and the need to make a profit. Only by making a reasonable profit, can we invest in the resources which are necessary to ensure you receive a first class service.

We may, depending on the needs of the particular transaction and in our absolute discretion, engage external consultant lawyers and firms (we include here both solicitor firms and barristers chambers) to work with us in relation to your matter. Hence, when we refer to “our lawyers” we are referring to any lawyer who we engage to assist us in the provision of a service to you, the client. In a UK context, the expression “lawyer” includes solicitors and/or barristers. In the event that their charging rates or practice is substantially at variance with that of our own, you will be informed and wherever reasonably possible, your agreement sought before they are actively engaged.

Where the lawyers are individuals, they will normally be people with whom we have worked in the past and in whom we have confidence or who have been recommended to us.

In the case of an external firm, again they will normally be known to us or have been recommended. Typically a firm may be engaged by us where there is a need for a number of lawyers to be used on a specific transaction or where there is a need for specialist expertise or detailed research capabilities. This may arise where a transaction has a number of aspects calling for the provision of expertise across a broad range of subject areas – alternatively, it may arise where there is a need to move with great speed in respect of a matter requiring expertise in a range of subject areas – or where a point of law needs detailed clarification.

In the case of both external individual lawyers and firms, we will normally project manage the provision of the legal advice – this will be with a view to ensuring that you receive value for money advice of the right quality and in a timely fashion. We would not, in consequence of this method of working, duplicate costs. We do our very best to ensure that if more than one lawyer is required to attend at a meeting to represent your interests, it is because both will be making a direct and valuable contribution to that meeting.

We invite you to visit our web site www.welburn.co.uk. This site provides you with a substantial amount of “free” information – the only charge you pay is the rate charged by your telephone operator for facilitating your access to the Internet.

Welburn & Co charge the following hourly rates exclusive of VAT and disbursements which are payable in addition:

Non-retainer based work

£180

Retainer based work

£150

The difference between “Non-retainer” based work and “Retainer” based work is that in the case of retainer based work, we agree with you at the inception of our relationship (or subsequently) that you will pay us in advance a regular monthly sum by standing order. The amount of the retainer is agreed at the outset having regard to the anticipated need for legal advice. The amount may subsequently be varied by agreement in writing or terminated at any time by either party on written notice to the other. Termination means that any sum outstanding becomes immediately payable. A retainer arrangement helps us to manage our cash flow and helps reduce the cost of our administration overhead – hence the lower rate. In our experience it can also be helpful to a client since they too may reduce their administration costs and can budget for anticipated legal costs. Please let us know if at any time you wish to establish a retainer based payment arrangement.

Please note the following points:

  • We guarantee that you will only have an appropriately qualified lawyer or consultant giving advice on your transaction;
  • The hourly rates quoted do not include value added tax and disbursements, both of which are payable in addition. Value added tax (“VAT”) may or may not need to be charged – whether it is chargeable may turn on where your business is located and where the advice is provided. This is a Government imposed tax and not one which we have any control over. Most European Economic Area clients will be subject to 17.5% VAT but you should note that this rate may vary from time to time. If it does, we will seek to notify you as soon as reasonably possible. If you are able to recover VAT in a European Union member state, please provide us with your VAT number. This may enable us to account to you without adding VAT

The expression “disbursements” means those costs which we necessarily incur as part of the service we provide – for example, telephone/e-mail/ internet service provider charges, land registry, copying and facsimile charges, postage, couriers etc. We will also treat as a disbursement any costs we incur or are liable to pay in respect of an external lawyer, firm or consultant engaged by us in relation to your matter or in connection with our putting in place top-up insurance having regard to the value of your matter (see further at 4 below under “Insurance”). If VAT is properly payable on your bill, then VAT will also be payable on any disbursement.

For certain types of work, we may work to a fee previously agreed with you. In exceptional cases, we may agree to our being remunerated by way of a combination of equity in your project and fees. Unless there is a specific written arrangement in place to the contrary, our fees will be with reference to the exclusive hourly rates listed above.

Indemnity

 Where the “Client” is a corporate client or a limited liability partnership, each of the directors or (as the case may be) the designated members undertakes that it will indemnify Welburn & Co against all proceedings, costs, expenses, liabilities, loss or damage arising out of the breach or negligent performance or failure in performance by the Client of the terms of this agreement. In the event that this agreement is signed by one or more directors (but not all directors) or (as the case may be) one or more designated members (but not all designated members), the director/s or (as the case may be) designated member/s signing this agreement, warrant that they do so as agent for all other directors or (as the case may be) all other designated members and that they have such other parties consent to act on their behalf as their agent. In the case of more than one director or designated member, the liability of the directors or designated members (as the case may be) under this indemnity shall be joint and several.

Notwithstanding any other provision of this agreement the indemnity set out herein shall not be affected by the granting of time or other indulgence or waiver on the part of Welburn & Co to the Client.

2. GIVING YOU ADVANCE INFORMATION AND PAYMENT

We try to give you the best information possible about the likely overall costs (eg: fees, VAT and disbursements).

If we will be calculating our fees with reference to the time spent on your matter, we will at your request, explain the time likely to be spent. This will be a realistic estimate or a forecast within a possible range of costs.

If, following your written request, it is not possible to give a fixed fee, or a realistic estimate or a forecast of a possible range of costs, we will explain why and give you the best information we may have regarding the next stage of the matter.

Unless we notify you to the contrary in writing, all estimates, quotations or other indications of cost, are not to be construed as being fixed.

If you request us to do so in writing, we will agree not to exceed an upper limit on our costs without your prior written authority. If a previously agreed upper limit is reached without the matter in respect of which we are instructed having been concluded, we reserve the right to cease to continue to act on your behalf in the event that we do not reach an agreement, confirmed in writing, as to payment of additional fees (ie: over and above the upper limit).

Please note that it is our practice to request payment “on account” of our actual and / or estimated costs (including the costs of any external lawyers, firms or consultants we engage), prior to commencing or continuing work on a particular matter or stage of a matter. This helps to avoid delay in the progress of your matter. We may elect to waive this requirement in our absolute discretion.

In any event , we will require payment “on account” of disbursements (for example, in a property transaction, the anticipated cost of a local authority search, stamp duty, land registry fees or a company search) that are likely to be incurred in connection with your matter.

We reserve the right not to act or continue to act in relation to a matter until any such requested “on account” payment has been met.

We will do our best to ensure that you are informed of any other reasonably foreseeable payments you may need to make to us or to a third party and of when those payments may need to be made.

Unless we agree with you otherwise, we will tell you at regular intervals (not less than once every six months) what your current costs position is and deliver interim statute bills, pursuant to the provisions of the Solicitors Act 1974.

It is our policy to deliver interim statute bills on a monthly basis or, if earlier, as soon as possible following your costs (exclusive of VAT and disbursements) being £1000 or more. Please bear in mind that whilst this is our policy, experience informs us that on occasion, particularly where we are acting on a large volume of transactions at the same time, it is not always possible for us to adhere to this policy. In such circumstances, we aim to account to you just as soon as reasonably possible.

Except where otherwise agreed with you in writing, our bills are payable on demand. It is important for us and for you that we ensure that there is no unreasonable delay in the payment of our bills. All businesses need sound management and cash flow. Interest will be charged on unpaid invoices at the rate payable on judgement debts if payment is not received after one month from delivery of our invoice.

We reserve the right not to continue to act in relation to a matter in the event that our bill remains unpaid.

To enable us to reduce the cost of administration and in turn to maintain our fees at a level that is highly competitive, we do not account to you for interest which may accrue on monies held on your behalf on our client account, where the accrued interest is £25 or less. By helping us, you are helping yourself! Your signature to these terms and conditions confirms your agreement to this policy and a waiver of your rights in respect of the accrued interest. Where the accrued interest figure exceeds £25, you will receive the same in the usual way.

3. CONTENTIOUS OR “POTENTIALLY” CONTENTIOUS MATTERS

Any dispute can be expensive and unpredictable as to the outcome. Wherever appropriate to do so, we will advise that the parties to a dispute should seek to have the same mediated by an appropriately qualified body.

We will explain to you your potential liability for your own costs and for those of a third party. In most contentious cases (ie: cases where the parties are in dispute), we will request a payment on account of costs exclusive of VAT and disbursements. You should appreciate that costs in contentious matters can rapidly escalate.

You should therefore anticipate regular requests for on account payments and/ or the payment of interim statute bills.

You will be responsible for our costs in full regardless of any order for costs made against an opponent.

If relevant, we will explain the probability that you will have to pay the opponent’s costs as well as your own costs if the case is lost.

You should appreciate that even if you win, your opponent may not be ordered to pay or be capable of paying the full amount of your costs. If the opponent is legally aided, you may not recover costs, even if successful.

It is quite possible that the costs we charge will be greater than those recoverable from another party.

4. CLIENT CARE AND REGULATORY

We will do our best to keep you clearly informed about a particular matter. You will be told at the outset who will be dealing with your matter – if there is a need for a change, then you will be informed and given an explanation.

Our contact details are as follows:

Welburn & Co, Welsford, The Spinney, Southampton SO16 7FW , United Kingdom

Tel: +44 (0)2380 766222

Fax +44 (0)2380 769539

Mobile : +44 (0)7768 005050

Email: welburn@welburn.co.uk

You will be informed of the status and name of the person who is responsible for the overall supervision of your matter, if different from the person responsible for the day to day handling of your matter.

Difficulties / Disputes

Please contact Peter Welburn if you have any problem with the service provided. We aim to get things right, but accept that there is always scope for improvement. If we cannot immediately resolve your concern (“Concern”) over the telephone you agree that you will, at our request, put your Concern to us in writing. You agree that we will then have 21 days from our receiving your written expression of Concern in which to provide our response.

You agree that you will not take any further action in respect of your Concern pending the expiry of the 21 day period referred to.

You agree that before resorting to legal proceedings in respect of your Concern you will attempt to settle in good faith all disputes and differences which arise between us out of or in connection with your Concern and in event of failure of such discussions, will attempt to settle the same by the use of the procedure known as Alternative Dispute Resolution (“ADR”).

Where failure of negotiations in respect of such dispute or difference occurs you agree that we shall together refer such dispute or difference to the School of Pyschotherapy and Counselling at Regents College , London (“the School”) for resolution in accordance with such of the ADR Procedures offered by the School as the School considers appropriate in all of the circumstances.

We and you agree to be bound by the relevant rules of the School relating to the conduct of the relevant ADR Proceedings, as if the same were incorporated in this agreement. Each party shall bear its own costs incurred in the relevant ADR Proceedings, and one half of the fees and expenses of the School, unless a different agreement is reached as part of any settlement arrived at as a result of the relevant ADR Proceedings.

Please note that we reserve the right to discontinue acting for you in the event that we identify a conflict of interest between your interests and the interests of another client or the interests of this firm.

Please be assured that we seek to preserve maximum confidentiality. This necessarily means that, unless required by law to do so (or with your express written consent), we will not disclose information regarding you or your business to any third party. This also means that we will not disclose to you any information regarding any of our other clients or in respect of our own business.

No term of our agreement with you or any advice given to you, is intended for the benefit of any third party, and by agreeing to these Terms and Conditions you acknowledge and agree that no such intention exists and that no term of this agreement shall be enforceable by a third party or advice given to you, relied upon by a third party, either under the Contracts (Rights of Third Parties) Act 1999 or otherwise.

Insurance

Welburn & Co solicitors maintains professional indemnity insurance. In the event that we feel the value or circumstances of your matter justify our effecting a level of insurance cover over and above the minimum required from time to time by the Law Society, we reserve the right in our absolute discretion to effect such “top-up insurance cover”, the cost of which will be treated by us as a disbursement payable by you.

Notwithstanding any other provision of this agreement, you agree that our maximum liability to you in contract or in tort (including negligence or breach of statutory duty) or otherwise arising by reason of or in connection with any advice or information provided by us, shall be limited to whichever is the lesser of:

  • that amount which represents the aggregate fees (exclusive of VAT and disbursements) actually paid by you to us in respect of the particular matter or event in question, and
  • that amount for which we are insured in respect of the matter or event in question.

Data Protection

For your protection, we comply with all applicable UK Data Protection legislation. We retain your personal data primarily for the purpose of the matter in respect of which you instruct us. However, we may also use / process your data for the purpose of marketing our services.

We may via our web site – www.welburn.co.uk - obtain and retain personal information. This information is primarily used by us to identify the nature of traffic visiting our site. This information helps us in a number of ways, not least in adapting our site to the preferences / profiles, of those visiting the same. Our web site may also use “cookies” – please refer to our web site under “Privacy” for further information regarding this subject or contact us by telephone or email.

We do not sell or transfer your data to any third party but may disclose the same where we are legally obliged to do so. You are entitled to be provided with details as to the nature and purpose of any personal data that we may retain about you. If you wish to receive such details you should write to us setting out the nature of your request together with your payment in the sum of £10 in respect of our administration expenses. We will then look to provide you with the requested details by not later than 28 days following the later of the date on which we receive your written request and the date on which we receive in cleared funds the administration payment referred to.

The Law Society of England and Wales

Welburn & Co are regulated by the Law Society of England and Wales whose contact details are:

Law Society,
113 Chancery Lane ,
London WC2A 1PL

MONEY LAUNDERING / CLIENT IDENTIFICATION REQUIREMENTS

The Proceeds of Crime Act 2002 consolidated and amended the criminal law relating to money laundering with effect 24 th February 2003 . The Money Laundering Regulations 2003 apply to a much wider range of solicitors activities effective 1 st March 2004 .

It is critical for you to appreciate that as part of the modern regulatory environment to which we and others are now regrettably subject, Welburn & Co are under a strict legal obligation to ensure that they “know their client”. Details provided will be kept on our file in the strictest of confidence. Solicitor / client professional confidentiality will apply to any such material provided save in the exceptional circumstances set out below*.

For individual clients, we require to see an original passport, failing which an original full and current driving licence (with photographic ID) and at least one of the following:

  • an original receipted utility bill less than three months old; or
  • an original firearm and shotgun certificate; or
  • an original council tax bill less than three months old; or
  • an original cheque guarantee card, credit card (bearing the Mastercard or Visa logo) with an original account statement less than three months old.

Where applicable the identifying document must show the current address of the individual signatory to whom it relates.

For corporate or limited liability partnership clients, we need to see the original certificate of incorporation, an original copy of the most recently audited accounts (if any) and be provided with full details including names and home addresses for all officers and members. Prior to concluding any deeds or documents relating to a matter it may be necessary, depending on the particular circumstances, for us to verify a signature.

If for any reason original details cannot be provided, we need to understand why that is the case and depending on the circumstances and in our absolute discretion, we may accept certified copies from an appropriately qualified third party eg: bank, lawyer, accountant.

*Please note that we are legally obliged to report any act, event or circumstance, which represents or is suggestive of money laundering and that this obligation may, depending on the precise circumstances, override the normal solicitor/client duty of confidentiality. The definition of money laundering is very wide. It is the process by which the proceeds of crime, and the true ownership of those proceeds, is changed so that the proceeds appear to come from a legitimate source.

We are now obliged to verify the source of any monies that may be sent to us. Necessarily this means we may need to ask you questions which, historically, you would not have been asked or if asked, have (for perfectly good reasons) not wished to answer. In the event that we are lawfully bound to do so we will not be able to transmit any monies from our client account for any purpose whatsoever until all necessary approvals have been given by the appropriate authorities and we shall not be liable to you for any loss or damage you suffer as a direct or in-direct consequence of our fulfilling our legal obligations.

If we cannot obtain clear answers to our questions regarding the underlying ownership and control of corporate entities, wherever they exist and whether or not they are our client in relation to the particular matter in question, we may be obliged to report the same to the appropriate authorities without prior reference to you.

We trust you will appreciate that this regulatory environment is not of our making and that we ourselves risk penal penalties and / or fines and / or being struck off by our professional body, if we fail to comply with the same. Welburn & Co are subject to an on-going process of regulatory audit, conducted not less frequently than once a year by qualified chartered accountants, at which time a random sample of client transactional details and files must, on proper request, be disclosed to those carrying out the audit. The accountants report directly to the Law Society and in certain circumstances their disclosure responsibilities override their duty of client confidentiality to us.

We will do whatever we can to ensure that this substantial and onerous regulatory environment does not impact on our ability to work with you in progressing your matter. We can only do this if we receive your full co-operation. If at any time you have any questions on this subject you must not hesitate to contract us.

We do reserve the right not to act for you or to cease to act for you, in the event that we do not receive full co-operation from you at all times in respect of the above.

5. E-MAIL AND THE INTERNET

We aim to bring to you the benefits of Information Technology, in particular by the proper and efficient use of e-mail and the Internet.

Whilst the Internet and the use of e-mail offers users major opportunities, it is a regrettable fact of life that it is open to abuse. Welburn & Co use every endeavour to ensure that the scope for any such abuse is minimised. In part we do this by using up to date firewall and virus detection methods and also by monitoring the content of communications carefully.

In certain cases of abuse or suspected abuse, we are required by law and by our professional practice rules, to report it to the appropriate authorities. In all cases, we reserve the right to make a reasoned judgement on the most appropriate course of action to take in the event of apparent abuse.

Our aim is protect you. To do this, we need to be very clear with all potential users as to what is, and is not, acceptable. Unfortunately, this means that the terminology we use below, has of necessity, to be draconian in nature. Do not be put off by it! The proper use of our web site or of email facilities in connection with the transmission of information, data or other material of a lawful nature, should give no cause for concern.

Please, having regard to what we say above, note that in the event of your communicating with us using e-mail / internet facilities or by visiting our web site www.welburn.co.uk, you hereby expressly undertake for yourself and any other person for whom you are directly or indirectly responsible:

  1. not to send any message, e-mail or other communication which, under the law of the country of the relevant Internet Service Provider, user or recipient or under international conventions, codes or regulations applicable to the Internet:
    1. is in breach of those laws, codes or regulations including but not limited to infringement of copyright and other intellectual property rights, defamation, theft, fraud, drug trafficking, money laundering and terrorism;
    2. may incite violence, sadism, cruelty or racial hatred;
    3. may facilitate prostitution or paedophilia;
    4. is pornographic, obscene, indecent, abusive, offensive or menacing.
  2. not to create and / or introduce via our web site or any services related to it, any virus, worm, trojan horse, cancelbot or other destructive or contaminating program or advise any other party how to do so;
  3. to use an up-to-date virus-scanning program on all material transmitted to us, via email or via our web site;
  4. not to invade the privacy of other users of our web-site or related services, or the Internet in general, including sending unsolicited e-mails (“spamming”) nor to collect or transfer personal data on individuals without their consent;
  5. to maintain confidentiality of login names, passwords and other confidential information relating to your access to our web site or related services and any relevant Internet Service Provider;
  6. not to tamper with routing and domain name services in order to “spoof” other computer networks and users;
  7. when giving information to us, to ensure that it is accurate, complete and up-to-date and that the party providing such information has all appropriate authority to do so.

In addition, you hereby undertake fully and effectively to indemnify and keep indemnified us and any related service provider at all times against all actions, proceedings, costs, claims, demands, liabilities and expenses whatsoever (including legal and other fees and disbursements) sustained, incurred or paid by us or by any related service provider in respect of any breach by you or any other person for whom you are directly or indirectly responsible, of the undertaking set out above.

It is our intention to be accurate. However, our web site, is by its very nature general and designed to help point you in the right direction. Except where the contrary is expressly stated, the web site pages deal only with the application of the English law. Welburn & Co do not accept any responsibility for any errors, omissions, mis-statements or mistakes. We would emphasise that the information contained on our web site should not be seen as a substitute for taking appropriate professional advice, having regard to the specific facts of your case. You should neither act, nor refrain from action, on the basis of such information. That advice should be obtained before you enter into any contractual commitment. Once you tell us the facts of your case, we can help you identify the applicable issues and who, if not ourselves, would be best placed to help you get the result you are looking for.

Whilst we use our reasonable endeavours to provide you with information via our web site we cannot warrant or represent that we can do so since we, nor any other party, has any control over the Internet, which is a global decentralised network of computer systems. Any services provided over the Internet will not be error free, uninterrupted and will be very variable.

We do not accept any responsibility for the content of any site to which a hyperlink from our site exists. The links are provided on an “as is” and “as available” basis, at your sole risk and without representations or warranties of any kind, either express or implied, including but not limited to warranties of title, merchantability, fitness for a particular purpose or otherwise.

Whilst we use our reasonable endeavours to use the latest virus detection methods, you hereby acknowledge that the information we provide via the Internet may contain viruses, worms, trojan horses, cancelbots or other harmful or destructive components.

You must accept information we deliver to you via the Internet “as is” and “as available” without any warranty of any kind either express or implied, including but not limited to warranties of merchantability, fitness for purpose, title or non-infringement.

We are not liable and will not be liable under any circumstances, for any direct, indirect, incidental, special, punitive or consequential loss or damages which result or may result from your use of any service we provide via the Internet (included but not limited to deletion or loss of files, defects or delays in transmission or any failure of the Internet or any ISP server or Information Provider used by us) or your access to the Internet or use thereof for any purpose whatsoever or for any reliance on or use of information, services or goods purchased on or through the services we may provide via the Internet. Your sole and exclusive remedy, if dissatisfied for whatever reason with any of the services we provide via the Internet, is to discontinue using such services.

6. LAW

 These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales and the courts of England and Wales shall have exclusive jurisdiction over all disputes hereunder or in connection with the subject matter hereof. In any such action, the parties waive any right to allege lack of personal jurisdiction, improper venue or inconvenient forum.

Any provision of this agreement which is held invalid or unenforceable in any jurisdiction shall be ineffective to the extent of such invalidity or unenforceability without invalidating or rendering unenforceable the remaining provisions hereof, and any such invalidity or unenforceability in any jurisdiction shall not invalidate or render unenforceable such provisions in any other jurisdiction.

Any clause, agreement or provision set out in this agreement that is subsequently found invalid or unenforceable in whole or in part for any reason shall whenever allowed by the context be deemed replaced by such valid and enforceable clause, agreement or provision whose contents are as close as permissable to those of the invalid or unenforceable clause, agreement or provision.

7. GENERAL

We value your custom and any feedback you give us. If you wish, please email us on contact@welburn.co.uk. We are always looking at ways in which we can most effectively provide you with the service you require. If you have any questions regarding these Terms and Conditions or any other aspect of our service, you must not hesitate to contact us. We may not always have an immediate answer to your question but we will do our best to try and help and as quickly as reasonably possible. We listen to what you say!

We look forward to working with you!

Welburn & Co

© "Welburn & Co are proprietor of and beneficially entitled to the copyright and all other rights of a like nature conferred in the United Kingdom and throughout the world in any material or compilation of material found on the Welburn & Co site www.welburn.co.uk

You are permitted to print and download extracts from the Welburn & Co site on the following basis. You may view pages on screen and print out a copy for personal use. You may save a copy of a page to your local hard disk for the purpose of creating a personal back up copy. All other copying and distribution is strictly forbidden.

This licence to copy does not permit incorporation of the material or any part of it in any other publication, whether in hard copy or electronic or any other form. In particular, but without limitation, no part of this site may be distributed or copied for any commercial purpose.

No part of the Welburn & Co site may be reproduced or transmitted to or stored on any other web site or other form of electronic retrieval system nor may be accessed in such manner as to make it appear part of any third party’s web site or electronic database or retrieval system without the prior permission of Welburn & Co and subject to prior payment of all applicable charges.

Any rights not expressly stated in these terms and conditions are reserved.

 
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